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Our Privacy Policy

Thank you for visiting halaleat.com's privacy policy. We strive to provide the best standards in our customer's information privacy and in relation to their secure transactions on halaleat.com please review our privacy policy periodically for updates and feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions.


By visiting and/or using the Service on the halaleat.com website, you agree and where required you consent to the collection, use and transfer of your information as set out in this policy.

Halaleat is committed to safeguarding your privacy and upholding the highest levels of information security. To that end, the company adheres to the strictest consumer privacy guidelines and uses state-of-the-art security technology to protect any information you provide to and through our website, www.halaleat.com, or any other sites owned or operated by Halaleat.com Ltd (hereinafter referred to as the "halaleat.com"). "Vendor Partner" means the restaurants or takeaway outlets listed on our Website, which prepare and supply the food to you.


Information We Collect

When you visit the halaleat website or use the service to make an Order from a Vendor Partners through the Website, you may be asked to provide information about yourself including your name, contact details (such as telephone and mobile numbers and e-mail address) and payment information (such as credit or debit card information). We may also collect information about your usage of the Website and Service and information about you from the materials (such as messages and reviews) you post to the Website and the e-mails or letters you send to us.

We do not collect personal information from you when you visit our site unless you intend to advertise or use our services or want to know more about them. We may however, track the non – personal information about your visit which may include your domain name, webpage or complete URL from which you entered our sites, your IP address & how much time you spend on our pages etc. In order to operate the Site and provide you with information on orders, services & offers that may be of interest to you, we may collect profile information (i.e. information that could be used to contact you such as full name, postal address, phone number and email address), demographic information (e.g. zip code, hometown, gender, purchase history information and age), public information such as user ratings and reviews and a user name from you. Please note your financial information (e.g. passwords and credit card numbers) to process your orders is collected by secure payment gateways of the merchant card service provider and your details are not stored with us.

By accessing halaleat information and/or the Website or Service using mobile digital routes such as (but not limited to) mobile, tablet or other devices/technology including mobile applications, then you should expect that our data collection and usage as set out in this Privacy Policy will apply in that context too. We may collect technical information from your mobile device or your use of the Website or the Service through a mobile device, for example, location data and certain characteristics of, and performance data about, your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of NFC Tags, QR Codes or use of mobile vouchers.


Use of Information

We use personal information to personalize and customize the service to you. In addition, we use the information to promote services to you and for product improvement purposes. We also use the information to troubleshoot issues; for our safety and to protect us against error, fraud, and crimes; diagnose problems; as advised as time of information collection; and to administer the terms and conditions.

At halaleat.com we do not store credit card details nor do we share customer details with any 3rd parties.

Your information will also enable us to bill you and enable us and/or a Vendor Partner with whom you have placed an Order to contact you where necessary concerning the Service. For example, we and/or the Vendor Partner may use your information to provide you with status updates or other information regarding your Order by e-mail, telephone, mobile or mobile messaging (e.g. SMS, MMS etc.). We will also use and analyse the information we collect so that we can administer, support, improve and develop our business, for any other purpose whether statistical or analytical and to help us prevent fraud. Where appropriate, now and in the future you may have the ability to express your preferences around the use of your data as set out in this Privacy Policy and this may be exercised though your chosen method of using the Service, for example mobile, mobile applications or any representation of the Website.

We may use your information to contact you for your views on the Service and to notify you occasionally about important changes or developments to the Website or the Service.

Where you have indicated accordingly, you agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by e-mail.


Disclosure of Your Information

The information you provide to us will be transferred to and stored on our servers which may be in or outside the European Economic Area, and may be accessed by or given to our staff working outside the United Kingdom and third parties including companies within the halaleat group of companies (which means our subsidiaries and affiliates, our ultimate holding company and its subsidiaries and affiliates) who act for us for the purposes set out in this policy or for other purposes notified to you from time to time in this policy. Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is treated in accordance with this policy.

The third parties with whom we share your information may undertake various activities such as processing credit card payments and providing support services for us. In addition, we may need to provide your information to any Vendor Partners that you have placed an Order with so as to allow the particular Vendor Partner to process and deliver your Order. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce the Website Terms and any other agreement; or to protect our rights or the rights of Vendor Partners or other third parties. This includes exchanging information with other companies and other organizations for the purposes of fraud protection and prevention.


Links to other sites

You may come across links to other sites as you browse our site. Halaleat.com's privacy policies do not apply to those sites. We cannot be held accountable for the reliability of the service and data of the other sites, and thus are not responsible for their privacy policy. We recommend you to read the other sites' privacy policy.


Cookies Policy

Cookies are small identifiers that is sent from a web server to web browser and then stored on your computer's hard drive to identify you and to understand how you arrived at our website. We use both temporary and permanent cookies to maintain your security and improve your experience with our product.

You have the ability to accept or decline cookies by modifying the settings in your browser. Please bear in mind however, that you may not be able to use all the features of our site if cookies are disabled.

We may use third-party cookies as part of remarketing activities we conduct with Google and/or other third-party vendors, to help provide you with relevant promotional offers as you use the Internet. As part of these remarketing activities, these third-party cookies may record your visits to this Web site and Web sites visited prior to using this Web site.

Such cookies can then be used to serve advertisements to you on other Web sites. You may choose to be exempt from the use of Google remarketing cookies at the Google advertising privacy page. Alternatively, you may opt-out of remarketing on the Google network and similar networks at the Network Advertising Initiative opt out page.


Security

Halaleat holds personal data in accordance with UK data protection legislation. The technology that we use and the policies that we have implemented are intended to safeguard your privacy from unauthorized access and improper use.

Where appropriate, we attempt to provide for the secure transmission of information, such as credit card details, from your computer to our server by utilizing SSL (Secure Sockets Layer) encryption software. However, due to the inherent open nature of the internet, we cannot guarantee that all data transmitted will be secure. Use of this website demonstrates your assumption of this risk.

Opting out will not prevent advertisements from being served to you on the Internet; it will only affect advertisements that utilize remarketing cookies to serve advertisements on the specified advertising networks. We are not responsible for the activities of other parties that may not comply with your opt-out requests.


Minors

No information may be submitted to this website by persons under the age of 18 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this site without such consent, unless permitted by applicable legislation.


Third Party Advertising

We may use a third party to serve advertisements on our site. Cookies may be associated with these advertisements to enable the advertiser to track the number of anonymous users responding to the campaign. We do not access or control cookies placed by third parties.


Changes

This Privacy Policy may change at our discretion at any time, and without notice. It is your responsibility to periodically review this page for updates, which shall come into effect once posted. The date at the top of this document indicates when the last change was made.

Please be free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions.